SAP
EngineeringSAP Infrastructure Evolution & Management
Client Case
THE CLIENT
- A major Swiss company producing high productivity manufacturing systems and high precision milling tools
- The customer boasts widrspread presence in Europe, North America and Asia. Partner of companies in the automotive, pharmaceutical, medical devices, consumer goods, writing instruments and watch industries
- Geographical area of Solve.it support: EMEA, NORTH AMERICA, ASIA
THE NEED
The Company was looking for a technology partner who could provide support regarding:
- adoption and implementation of new technologies
- maintaining the systems portfolio at the highest levels of availability
- optimization through improvement interventions within a set intervention perimeter
The partner must be aligned with the needs of the business and able to respond to new business requirements quickly and with flexibility
Solve.it RESPONSE
After a general assessment of the SAP ecosystem and the existing processes, a proposal was submitted which included a complete assortment of interventions, capable of covering all the needs expressed by the same.
Consolidated expertise made it possible to perform a series of improvement proposals related to the SAP ecosystem in terms of:
- Safety
- Standardization
- Uniformity
- Architecture consolidation
THE RESULTS
Updates
- State-of-the-art SAP systems
- Periodically scheduled and modulated Interventions
Efficiency
- Harmonized processes
- Aligned reporting for all systems
- Innovation
Incident monitoring and resolution
- Monitoring of the entire SAP ecosystem
- Automatic alerting upon detection of high-impact incidents
- Reduction of incident resolution times