Environment Health & Safety
From Software Selection to the customization of an Information System in the Environmental Health & Safety field
Advisory
WE TAKE RESPONSIBILITY FOR THE ENTIRE CUSTOMIZATION PROCESS, FROM THE COLLECTION OF REQUIREMENTS THROUGH TO USER TRAINING
The project, which started in 2016, involved a market survey to identify a product that could satisfy the Client’s needs in terms of risk assessment, the Incident Management process and the management of Training (both from a regulatory point of view and on plant-specific operational issues).
From the collection of Requirements to user Training
The project involved 24 Italian plants and a total of about 5,000 users.
Software Selection and Customization
The project was launched once the product had been identified and it involved a lengthy period of customization in which Solve.it coordinated the interface between the supplier, the central entity and the plants that would act as pilots.
Among the training features required in the system, a fundamental requirement was the ability to manage the entire training process, including the planning of training sessions, registrations/invitations, the provision of tests and the recording of the scores achieved, monitoring and, in the case of positive test results, the issue of training certificates, where appropriate.
Go Live
There was also the launch of the Risk Assessment component during the year, which also saw the launch of the online training module at a pilot plant.
Roll-out
The activity involved the organization and delivery of training at certain sites in Italy that were selected on the basis of the different geographical locations of the plants.
On-the-job support
In the pre-start and start-up phases, Solve.it held weekly calls with the Business and end-users to support the introduction of the new application.